International tickets can be bought at ticket sales offices at railway stations and in travel agencies in advance not more than two months before the first day of the validity period. Validity periods of international tickets issued at ticket sales offices of Serbian Railways depend on the type of offer and are as following:
- in cross border traffic between Serbia and Hungary, one way tickets are valid 1 day, and return tickets are valid 3 days;
- in cross border traffic between Serbia and Romania one way tickets are valid 1 day, and return tickets are valid 2 days;
- InterRail tickets have different validity periods depending on the type of offer that is chosen by passenger
- City Star tickets in traffic with Austria, Croatia and Slovenia and Sparpreis Deutschland tickets in traffic with Germany have validity period of one month;
- City Star tickets in traffic with Czech Republic, Slovakia, Russia and Ukraine have validity period of two months;
- Single route tickets BUCURESTI SPECIAL, MUENCHEN SPEZIAL and WIEN SPEZIAL are valid for two months;
- Single route ticket BUDAPEST SPECIAL, BANJA LUKA SPECIAL and MACEDONIA SPECIAL is valid for one month;
- Regular tickets issued as one way tickets or return tickets have validity period of one months;
- Tickets issued according to global market price (in traffic between Serbia and Italy and for journey route Belgrade – Ljubljana) are valid for the date and train for which they are issued;

The ticket validity period, with exception of those tickets bought according to the global price, starts at 00.01 a.m. on the date specified by the passenger, and specified as such in the ticket by the ticket sales office. The passenger may start the journey any day in the ticket validity period, but the journey has to end on the last day of the ticket validity period not later than 00.01
The validity period of the ticket can be extended in case when passenger can not finish the started journey due to the fault of railway company or justified reasons.

Interruption of journey is allowed within the ticket validity period, with exception of cross border traffic tickets. By interruption of journey, ticket validity period is not extended. Journey can be continued only from station where interruption was made or from any next station.

Reimbursement of charge for completely or partially unused international tickets is made by Revenue Control Department Belgrade, Nemanjina 6 St. (5th floor, room 703a). To the request in writing, a passenger should enclose the original ticket verified by train inspector or railway station employee in charge and all other tickets proving the grounds and level of claims.

As an exception, the ticket can be reimbursed at any ticket sales office which is part of e-ticketing system if the ticket that is to be returned, issued electronically. The condition is that the passenger returns the completely unused ticket within the same month when the ticket is bought.

From the amount refundable to the passenger, for the costs of railway company, 10 % are deducted. If the train ticket is returned due to the fault of railway company or is returned at the same day at the same ticket office where it was bought, the amount of 10% is not deducted.

Name and address	Telephone-Fax:	E-mail
Booking center Belgrade Station, Savski trg 2 SRB - 11000 BELGRADE	Tel: (011)2645763 Fax: (011)2658 888	predrez@srbrail.rs

Seats can be booked for journeys from the departure or intermediate station. Reservation of seats for return journey can be made at the ticket sales office (at the station or travel agency) issuing the return ticket.

Serbian Railways joined the European reservation system EPA, which allows the reservation of places (seats, berths in couchettes and beds in sleeping coaches) for all trains included in this system which run over the European railway network.

At the departure station, the free seats in coaches, the passengers without reservations can take only with previous consent of train conductor.

The groups can travel only in case when the seat booking is made for the intended journey.

If the seat which is reserved is not taken at least 15 minutes before train departure from the station (from which the reservation is valid), passenger looses the right for the booked seat (the reservation is not valid anymore). The amount for seat-reservation fee is not refundable, except in case of guilt of railway company.

The amount of paid fare for unused reservation of berth or bed is refundable at passenger ticket office under the following conditions:
- in full amount if berth/bed could not be used due to the fault of railway company,
- with deduction of 10% if the reservation for berth/bed is cancelled at least 24 hours before train departure
- with deduction of 50% if the reservation for berth/bed is cancelled before train departure

Reservation of seats via internet

Reservation of seats can be made at our web site. It is possible to make the reservation of the seat in all trains operating in domestic and international traffic. The reserved seats are booked for 24 hours. If in that term passenger does not take his/her reservation, the seats are put in free sale.

Buying of tickets and reservations via internet

Tickets and reservations with e-ticketing system can be bought for trains operating on the following routes:
Subotica – Bar
Novi Sad – Bar
Belgrade – Bar

The tickets and reservations bought in this way, passenger can take at the departure station or from the train inspector if he enters in one of the intermediate stations. Passenger takes the ticket exclusively with the printed confirmation which he gives to the ticket office employee or train inspector during the take over of travel document/ticket.
The confirmation of paid travel documents/tickets is sent to the e-mail address which the passenger cited during the procedure of ticket buying.

Seat booking via Call Center

Dialing the phone number: ++381 11 360 28 99 the seat can be booked for all trains in domestic and international traffic which departure from stations on Serbian Railways network. The reserved seat is  booked for 24 hours. If in that term passenger does not take his/her reservation, the seats are put in free sale.

Luggage can be transported only with the passenger in the same compartment and in the quantity that can be placed above and under the passenger’s seat.
Passenger can have maximum 3 pieces of easy portable luggage adequate for the room foreseen for luggage deposit. The maximum dimensions of each luggage peace must be smaller than 85 cm. By special transport and tariff conditions is determined if more than one piece of luggage can be brought, luggage of bigger dimensions and bulky objects like ski, sail board, bicycles. In that case, the bulky pieces must be packed adequately, dismantled or assembled. Passenger must inform himself about the special conditions of take over of the luggage in advance at the carrier. The objects that incommode the other passengers are not accepted in the train.

In international traffic on ZS routes dogs can be transported in sleeping coaches and couchettes and in such cases the passenger has to have the cabin for exclusive usage/single cabin. Transport of dogs is allowed provided that the dogs seat on lap or on the floor, with leash and muzzle in order not to endanger the others.

Except this, the transport of small animals is allowed only if they are kept in cages, baskets or any other adequate packages excluding the possibility of injury or making dirty the coach or hand luggage. This package must be kept on lap or put as hand luggage. These animals are transported free of charge.

Dogs and other domestic animals can be transported alone if not incommode other passengers and any passenger in compartment or coach is not against it. A transport document is issued for transport of dogs. A half of the regular price for class II for single journey is charged, or for outward and return journey. To this price no special supplement is charged.